SuperScout Terms of Service

Version 1.0 — Effective 8 April 2026 Last updated: 20 April 2026

1. Who We Are

SuperScout is operated by Paul Insley, trading as SuperScout, a sole trader registered in England, United Kingdom.

Email: hello@superscout.pro

Privacy queries: privacy@superscout.pro

2. About SuperScout

SuperScout is an AI-powered fantasy sports companion providing personalised recommendations, analysis, and commentary for Fantasy Premier League (FPL) managers.

What SuperScout Does

  • Analyses your FPL team data and provides AI-generated recommendations
  • Delivers personality-driven commentary and strategic analysis
  • Sends notifications about relevant FPL events and deadlines (with your consent)

What SuperScout Does Not Do

  • Make decisions for you — all FPL choices remain yours
  • Access your FPL login credentials
  • Provide financial, gambling, or betting advice

Functionality and Compatibility

SuperScout requires:

  • iOS 16.0 or later, or Android 10 (API level 29) or later
  • An active internet connection
  • An FPL account with a valid FPL Manager ID

Features may vary between iOS and Android. Some features require a paid subscription.

3. Acceptance of Terms

By creating an account or using SuperScout, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.

These terms, together with our Privacy Policy, form a legally binding contract between you and Paul Insley trading as SuperScout.

4. Accounts

Age requirement: You must be at least 13 years old to use SuperScout. If you are aged 13–17, you must have the permission of a parent or guardian before creating an account. We may ask for verification of parental consent.

Account security: You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Please notify us immediately at hello@superscout.pro if you suspect unauthorised access.

Accuracy: You agree to provide accurate and up-to-date information when creating your account.

5. Your Statutory Rights — Digital Content

Under the Consumer Rights Act 2015, digital content supplied to you must be:

  • Of satisfactory quality
  • Fit for a particular purpose (where you have made that purpose known to us)
  • As described

These are your statutory rights and nothing in these terms excludes or limits them. If SuperScout does not meet these standards, you may be entitled to a repair, replacement, or price reduction as provided by the Consumer Rights Act 2015.

For more information about your statutory rights, visit citizensadvice.org.uk.

6. Subscriptions and Payments

SuperScout offers both free and paid subscription tiers. Paid features are offered exclusively through the Apple App Store and Google Play Store.

  • Subscriptions renew automatically at the end of each billing period unless you cancel via the relevant platform (Apple or Google) before the renewal date
  • We do not process payments or store payment card details directly — all payment processing is handled by Apple or Google
  • Prices are displayed in the app before purchase and include VAT where applicable
  • Refunds are handled by Apple or Google in accordance with their respective refund policies

Right to Cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day cooling-off period from the date of purchase for digital content. However, by beginning to download or stream digital content during this period (which happens automatically when you subscribe), you acknowledge that you lose your right to cancel, provided you have given express consent for immediate performance. Apple and Google will confirm this at the point of purchase.

7. AI Disclaimer and Transparency

SuperScout uses artificial intelligence, including large language models (LLMs) provided by Anthropic, to generate recommendations, analysis, and commentary.

Important: AI-generated content may contain errors, may not reflect the most current information, and should not be relied upon as the sole basis for your decisions. SuperScout does not guarantee the accuracy, completeness, or timeliness of any AI-generated content.

You are solely responsible for all fantasy football decisions you make. SuperScout is an advisory tool, not a decision-making service.

For more information about how AI processes your data, see Section 4 of our Privacy Policy (Automated Decision-Making and Profiling).

8. Service Availability

We aim to keep SuperScout available at all times, but we do not guarantee uninterrupted or error-free access. The service may be temporarily unavailable due to:

  • Scheduled maintenance (we will try to give reasonable notice)
  • Unplanned outages or technical issues
  • Factors outside our control (e.g. FPL API changes, third-party service disruptions)

Features may change over time as we improve the product. We will give reasonable notice before removing any significant feature that you are actively using.

9. Acceptable Use

You agree not to:

  • Use SuperScout for any unlawful purpose
  • Attempt to access other users’ accounts or data
  • Reverse engineer, decompile, or disassemble any part of the app
  • Use automated tools to extract data from the service (other than your own data via data portability rights)
  • Interfere with or disrupt the service or its infrastructure
  • Use SuperScout to develop a competing product
  • Impersonate any person or entity

10. Intellectual Property

All intellectual property rights in SuperScout (including but not limited to the app, its design, code, content, branding, and AI-generated outputs) belong to Paul Insley trading as SuperScout.

User Content

Where you share content publicly through SuperScout (such as Squad Cards), you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and reproduce that content for the purpose of promoting SuperScout. This licence:

  • Lasts for as long as the content remains publicly shared, plus 12 months after you remove it
  • Is limited to marketing and promotional purposes for SuperScout only
  • Does not transfer ownership — the content remains yours

You may request removal of your shared content from our marketing materials at any time by contacting hello@superscout.pro.

11. Limitation of Liability

Nothing in these terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited under the Consumer Rights Act 2015
  • Any other liability that cannot be excluded or limited by law

Subject to the above, our total aggregate liability to you for any claims arising from or related to your use of SuperScout shall not exceed the greater of £50 or the total fees you have paid to us in the 12 months immediately preceding the event giving rise to the claim.

We are not liable for:

  • Fantasy football outcomes or FPL league results
  • Losses arising from AI recommendations or analysis
  • Indirect, consequential, or incidental losses
  • Loss of data beyond what is within our reasonable control

12. Termination

By You

You may stop using SuperScout at any time. To delete your account and associated data, use the account deletion option in the app settings or contact hello@superscout.pro.

By Us

We may suspend or terminate your account if you materially breach these terms. Where reasonably practicable, we will:

  • Give you 14 days’ written notice before termination
  • Explain the reason for termination
  • Give you the opportunity to remedy the breach (where the breach is capable of remedy)

We may act immediately without notice where necessary to prevent serious misuse, protect other users, or comply with a legal obligation.

After Termination

Following termination or account deletion, you will have 30 days to request an export of your data. After this period, your data will be deleted in accordance with our Privacy Policy retention schedule.

13. Dispute Resolution

If you have a complaint, please contact us first at hello@superscout.pro. We will try to resolve the matter promptly and fairly.

If we cannot resolve your complaint to your satisfaction, you may wish to consider alternative dispute resolution (ADR). We are not obliged to use ADR but will consider it on a case-by-case basis.

You can also contact Citizens Advice for further guidance on your consumer rights.

14. Changes to These Terms

We may update these terms from time to time. For material changes:

  • We will give you at least 30 days’ notice via the app or email
  • We will clearly explain what has changed
  • If you do not agree with the changes, you may close your account before they take effect

Continued use of SuperScout after the effective date of any changes constitutes your acceptance of the updated terms.

15. Governing Law

These terms are governed by the laws of England and Wales. Any dispute arising from these terms will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, and other applicable UK consumer protection legislation are not affected by anything in these terms.

16. Contact

General queries: hello@superscout.pro

Privacy and data protection: privacy@superscout.pro